To keep you and our staff safe you will notice a number of changes in store, but please be reassured that the most important things – our lovely food, staff and warm welcome – are still here in abundance.
Please note that the Coffee Shop and toilets are temporarily closed as per government regulations.
We’ve made some changes
- We have a new entrance near the Coffee Shop with a hand sanitising station.
- There is a one-way system and we encourage everyone to maintain a 2m social distancing, where at all possible.
- We want everyone to be as safe as possible so we ask our customers to help us out by using their common sense. In accordance with the government ruling wearing a face mask will be mandatory and must be worn in the Food Hall, Gift Hall and Outdoor Living Cabin. If you are exempt from wearing a face mask please carry an exemption card, badge or lanyard.
Please comply. After all, we are all in this together.
Coffee Shop (we hope to reopen our Coffee Shop in May 2021)
Our Coffee Shop has, in accordance with government guidelines, fewer tables so everyone can observe social distancing.
We are collecting track and trace information which will be held in accordance to data protection regulations and destroyed after 21 days. Alternatively you can scan our QR code on the government’s track and trace app, however in accordance with government guidelines our staff will need to see that this has been completed.
We have a reduced menu, but we have tried hard to ensure all your favourites are still on there!
Last hot food orders at 4.30pm.
The toilets are open and cleaned on the hour.
The Food Hall has fresh bread and cakes delivered from our bakery in Bentham; meats, dairy, fresh pies, fruit and veg, cheeses and lots of your other foodie treats.
Clothing & Gift Hall
Our clothing fitting room is closed and we urge customers not to try on jackets, etc unless they seriously want to buy them. Each garment once tried on, and if not purchased, will have to be removed from the shop floor for 72 hours before we can put it on sale again. Please note our Returns Policy of 28 days still stands.
It may sound like lots of changes but we are sure we will all soon get used to this ‘new normal’ and in the meantime our members of staff at the entrance are there to help and answer any questions.